Privacy Policy

At www.urdoorstep.com, a website operated and maintained by Urdoorstep Eretail Private Limited (UEPL), we are committed to safeguarding your privacy online. We want to assure our users that UEPL will not will fully disclose any specific personal information about you to any third party unless you give us your express permission to do so.

UEPL does not solicit any personally identifiable information from children under the age of eighteen (18). Accordingly, children under the age of eighteen (18) are restricted from participating in any transactions on the Site, or any third party that UEPL works with (and may provide links to) that offers features described on the site. The Websites may permit minors to register for these features on their specific URL’s in accordance with their respective privacy policies. However, UEPL does not knowingly obtain, retain or use information from anyone who indicates that they are under the age of eighteen (18). Please note that UEPL reserves the right to terminate access to any persons using the Site if it is of the opinion that the person is a minor.

Please read this Privacy Policy for information on how we treat your personal information that is disclosed to us. By using the Site, you consent to the collection and use of personal information as outlined in this Policy. If you do not agree to this Policy, please refrain from using the Site. UEPL reserves the right to carry out modifications to this Policy from time to time as it deems fit, without prior notice. Any changes made to the Policy will be posted here to keep you informed of how personal information is collected, how that information is used, and under what circumstances that information may be disclosed. Since this Policy may change from time to time, you should check back periodically. Your continued use of the Site following the posting of changes to the Policy will imply your acceptance of such revisions to the Policy.

TABLE OF CONTENTS

1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the Site?
2. The organization collecting the information.
3. How the information is used?
4. With whom the information may be shared?
5. What choices are available to you regarding collection, use and distribution of the information?
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control.
7. Grievance redressal mechanism.

1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the Site?

As stated above, UEPL does not solicit any personally identifiable information from persons under the age of eighteen (18).

UEPL does not collect personally identifiable information through the Site unless you provide that information during registration for various features on the Site (e.g., personalization, newsletters, purchases on the Site etc.). Information required to participate in such features may vary but will typically include your first and last name; address of residence including city, state, zip code; complete date of birth; and e-mail address; and, in the case of making purchases, a credit/debit card number and expiration date, bank details or any other payment mechanism. You may also be requested to provide a username and password for certain features. UEPL will maintain all of the personal information submitted by you in secured servers behind corporate firewalls.

2. The organization collecting the information.

The Site is operated by UEPL. UEPL can be contacted at No.C-25, Bajrang House, 7th Mile, Kudlue Gate, Hosur Road, Bangalore - 560068 Karnataka, INDIA, for more information.

3. How the information is used?

UEPL may use information provided at registration or information obtained through third parties to offer better targeted products and services to you. We use targeting to customize and enhance your online experience on the Site. The use of information provided at registration or obtained through third parties will not be provided to advertisers or partners, except in aggregate form, unless you have consented to such use at registration.

The Site uses "cookie" technology. Cookies are pieces of information transferred to your hard drive for record-keeping purposes. Such technology is an industry standard and is used by most major websites. The Site will never use cookies to retrieve information from your computer that was not originally sent in a cookie. In order to effectively use the Site and some of its features, your browser must accept cookies.

Users should be aware that UEPL cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for UEPL. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept cookies; however, users should note that cookies may be necessary to provide the user with certain features available on the Site.

The Site tracks certain general usage pattern information, including what pages people visit and how long they have been registered users. The Site may log users' IP addresses (the group of four numbers separated by full stops, such as 192.168.1.10, that identifies a particular host computer) for the purposes of system administration, site tracking and reporting of aggregate usage information to our marketing and product development teams.

From time to time, UEPL may solicit your opinion to determine your preferences and dislikes in order to provide you with a better product. These surveys are always optional to the user and your decision not to participate in a survey will not affect your status as user. Should you choose to participate, any information you give us may be used in aggregate form for marketing purposes, and to enhance your overall experience on our Site.

4. With whom the information may be shared?

Other than to its affiliates, UEPL will not provide any personally identifiable information to advertisers or other partners without your consent. As stated above, UEPL may, however, provide advertisers and/or other partners with anonymous aggregated information about our users to illustrate trends and patterns. All third parties with whom we share such information will have independent privacy and data collection practices and UEPL has no responsibility or liability for their policies or actions.

We will never give out any information linking your real name to your screen name unless you authorize us to do so, or unless required to do so by law.

UEPL has several partners that can offer valuable products and services to our members. From time to time, UEPL may give or sell a list from our database of users to these third party vendors. These lists will consist of only those users that have “opted in” to receiving special offers and promotions during the initial registration process.

UEPL will use commercially reasonable efforts to ensure that every marketing offer sent to a user as a result of the provision of such information contains a link for that user to no longer receive such offers. In addition, we may share your information with a company that acquires all or substantially all of UEPL’s assets or in a merger or acquisition.

While UEPL is careful in choosing its partners and advertisers, we are only responsible for content on the Site. All third parties associated with UEPL (including, but not limited to, Linked Websites, advertisers, sponsors and other internet domains) with whom we share information have independent privacy and data collection practices. UEPL does not control this collection of information and is neither responsible nor liable for their independent policies or actions.

5. What choices are available to you regarding collection, use and distribution of the information?

You are not required to receive any mailings that you do not wish to receive. During the registration process, you will have the option to sign up to receive newsletters and selected sponsor offers and discounts. You will not receive such information if you do not select such options. If, after you choose to receive such information, you wish to discontinue receiving these items, you may change your subscription preferences by following the instructions provided within the e-mails received.

6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control

UEPL has security measures in place to protect against the loss, misuse and alteration of the information under its control. Beyond the physical protection of the servers, we protect against data loss by regularly backing up data, performing consistency checks with independently recorded log files to prevent tampering, and restricting access to information on our servers via several user authentication technologies. The Site uses SSL or "Secure Sockets Layer", an industry standard security protocol. When you place an order on the Site and your credit/debit card information, bank details or details of any other payment details are transmitted, you will connect with our secure server. SSL sends your browser information that encrypts your order, changing all the information that you send back into a code that is extremely difficult to decipher.

Only those employees needed to carry out the business functions will have access to information on individual customers. We train each such employee with respect to the Privacy Policy, and those violating these policies will be subject to disciplinary action.

It is important to remember that whatever you transmit or disclose online can be collected and used by others or unlawfully intercepted by third parties. No data transmission over the Internet can be guaranteed to be one hundred percent (100%) secure. While we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. In addition, we may disclose information to law enforcement or other government officials if we determine such disclosure to be appropriate, or if we are compelled to disclose it by court order or operation of law.

Any information voluntarily disclosed by users and posted on our Site may be viewed and used by others. If users post personal information that is accessible to the public online, the user does so at his or her own risk. Users accept that they may receive unsolicited messages from other parties in return.

7. Grievance redressal mechanism.

In the event you have any concerns regarding the use and disclosure of your personal information provided to UEPL through the Site, you may raise such concerns with UEPL’s grievance officer at [email protected] Please note that any complaints or queries submitted to the grievance officer shall be addressed within a period of one (1) month from receiving such query or complaint as the case may be.